Privacy Policy
We're committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information.
EL1 ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Twitch chatbot platform ("Service"). By using the Service, you consent to the data practices described in this policy.
- Account Information: Username, email address, display name, password (for email accounts)
- Twitch OAuth Data: Twitch user ID, username, display name, email, profile image, OAuth tokens
- Bot Configuration: Command settings, timer configurations, moderation preferences, giveaway settings
- Payment Information: Processed securely through third-party payment processors; we do not store full credit card details
- Chat Logs: Messages from Twitch chat in channels where the bot is active (retention varies by plan)
- Usage Data: Command usage statistics, feature usage, login times
- Technical Data: IP address, browser type, device information, access times
- Discord: Discord user ID, username, server list, webhook data
- Spotify: Spotify user ID, display name, currently playing track data
- OBS/Streamlabs: Connection settings (host, port)
- YouTube: Channel ID
We use collected information to:
- Provide, maintain, and improve the Service
- Process your subscription payments
- Operate the chatbot in your Twitch channel
- Execute moderation actions as configured by you
- Track command usage and provide analytics
- Send service-related notifications (password resets, account alerts)
- Detect and prevent abuse or unauthorized access
- Comply with legal obligations
Your data is stored on Cloudflare's globally distributed infrastructure using D1 (SQLite) databases. We implement industry-standard security measures including:
- Encrypted transmission: HTTPS/TLS for all data in transit
- Secure storage: Environment variables for sensitive tokens
- Access control: Authentication required for all API endpoints
- Regular reviews: Ongoing security assessments and updates
We may share data only in these limited cases:
- Third-Party Integrations: When you connect services (Discord, Spotify, etc.), data is shared as necessary for functionality
- Payment Processors: Payment data is shared with our payment processor to process transactions
- Legal Requirements: When required by law, court order, or government request
- Service Providers: With trusted hosting and infrastructure providers (Cloudflare) under strict data processing agreements
You have the following rights regarding your personal data:
EL1 uses localStorage for session management (authentication tokens, user preferences, language settings). We do not use third-party tracking cookies or analytics services that track individual users.
EL1 is not intended for users under the age of 13 (or the minimum age of digital consent in your jurisdiction). We do not knowingly collect data from children. If we discover that we have collected data from a child, we will delete it promptly.
Your data may be processed in various locations worldwide through Cloudflare's edge network. By using the Service, you consent to the transfer of your data to locations outside your country of residence.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the Service after changes constitutes acceptance of the updated policy. For significant changes, we will notify you via email or in-app notification.
If you have questions about this Privacy Policy or your data: